Return Policy

Easy returns and hassle-free refunds. Learn about our customer-friendly return process.

Last updated: September 29, 2025

Return Period

You may return most new, unopened items within 30 days of delivery for a full refund.

Return Conditions

Items must be in original packaging and in new condition. Some items cannot be returned for hygiene or safety reasons.

Return Process

Contact our customer service team to initiate a return. We will provide you with a return authorization number and shipping instructions.

Refunds

Refunds will be processed within 5-10 business days after we receive your returned item. Original shipping costs are non-refundable.

Need to Return an Item?

Contact our customer service team to start your return process:

Customer Service:
+971 XX XXX XXXX

Please have your order number ready when contacting us for faster processing.